Cookie Policy - Osler Health International

Osler Health International Cookie Policy

WHAT ARE COOKIES AND WHY DO WE USE THEM?

Cookies are small text files that are placed onto your computer by websites and/or applications that you visit. Cookies are used to help us improve your experience when using our website for example, storing your name for the next time you visit and want to make an appointment. 

The information we collect from cookies enables us to: 

  • Tailor our website to your personal needs
  • Remember the notifications that you have been shown so that you are not shown them again
  • Make improvements and updates to our website based on the way you want to use them

WHAT KIND OF COOKIES DO WE USE?

We use the following categories of cookies: 

Category 1: necessary cookies 

Necessary cookies enable you to use our website. Without these cookies you may not be able to use all the features of our website. 

Category 2: performance cookies 

Performance cookies collect information about how you use our websites so we can improve them for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally. 

  • Google Analytics (universal): we are using Google Universal Analytics to monitor our website performances and check visitor activities to adapt our content based on their expectations

Category 3: functionality cookies 

Functionality cookies enable us to provide you with a more personalized experience. They help us to remember data, such as your username and language preference, to save you having to enter them again the next time you visit. The information these cookies collect is anonymous. They cannot track your browsing activity on other websites. 

Category 4: targeting/advertising cookies 

We and our service providers may use advertising cookies to deliver ads that we believe are relevant to you and your interests. 

For example, we may use targeting or advertising cookies to customize the advertising and content you receive on our websites, to limit the number of times you see the same ad on our websites and to help measure the effectiveness of our advertising campaigns. 

  • Google Adwords (conversion): we use Google Adwords cookies to customize the advertising and content you see for our website, limit the number of ads you see for our website, and measure the effectiveness of our campaign
  • Google Adwords (remarketing): we use Google Adwords remarketing cookies to collect data about your activities when you visit our websites, the website of

entities who serve our ads (advertisers), or the website and online services where we display ads 

No personally identifiable information is stored in any of the platforms mentioned above. 

HOW CAN YOU MANAGE YOUR COOKIE SETTINGS?

To ensure you get the best possible experience when visiting our websites, we recommend that you accept cookies. However, you can opt-out of each cookie category (except strictly necessary cookies) by clicking on the cookie settings” button. 

Data Protection Officer
Osler Health International
328 North Bridge Road
#02-34 Raffles Hotel Arcade
Singapore 188719

Tel: +65 6332 2727
Email: raffles@osler-health.com

For more detailed information of the PDPA please visit the government website: https://www.pdpc.gov.sg/Overview-of-PDPA/The-Legislation/Personal-Data Protection-Act and the Advisory Guidelines for the Healthcare Sector https://www.pdpc.gov.sg/-/media/Files/PDPC/PDF-Files/Sector-Specific Advisory/advisoryguidelinesforthehealthcaresector28mar2017.pdf